Payment Options and Due Dates

Online payments may be made through the Connections portal. Depending on when the student registers, he/she may or may not receive an e-statement before payment is due. The payment is still due two weeks prior to the start of the term. If the student is registering during this two-week period, payment must be made at the time of registration.

Currently registered students may enroll in an online payment plan through Connections with a non-refundable $35 enrollment fee. This option allows students to spread their payment over two, four or five months with the ability to automatically process electronic check or credit card payments on the scheduled due date. Additional information and enrollment instructions are available on the Payment Plan Enrollment Guide (requires login).

This payment option encompasses students who are participating in the Department of Education Title IV programs. Student's financial aid is based upon compliance with the terms and conditions set forth on the student's financial aid award.

Each student who is taking out loans will receive a packet from their lender once the promissory note is signed. Inside the packet there should be a disclosure statement that shows the disbursement amount, the expected date that the loans will be released to the school, and the lender's contact phone numbers.

If the student drops or withdraws credit hours within the award period, the award may be recalculated and funds may have to be reduced or canceled. Students will need to reapply for loan funds following the break in enrollment. Students are responsible for any balance owed due to a reduction in the financial aid awarded.

Under no circumstance is a prior academic year balance allowed to be carried forward into a new academic year. Prior academic year balances must be paid prior to new registrations.

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Private educational loans are available to eligible students and are provided by outside financial institutions. As loan processing depends on operations inside and outside of Webster University, please allow for 6 – 8 weeks processing time. Students may contact their lender with status inquiries.

If a student is receiving a loan from an outside lender, the funds may be sent to Webster University or a loan check may be made co-payable to the student and Webster University. If the student's account is paid in full, the University may endorse the check and release it directly to the student. If a balance is due on the student account, those checks must be credited to the student account. Students will be contacted by the Business Office in order to obtain the student's endorsement as required by the Uniform Commercial Code Article 3, Subsection 110, item D.

Once an outside loan arrives at the University, Financial Aid will validate student enrollment and apply loan funds or forward any loan check to the Business Office. The Business Office will notify the student with a phone call if a loan endorsement is necessary. If the cashier cannot reach the student, an email notification will be sent to the student's Webster email address.

If you are reimbursed for tuition by your employer, you may select this option to defer payment for up to three weeks after the course term. If you select this option, payment must be made in full before the deferred payment deadline regardless of employer reimbursement. No balance may be carried forward to the next term if you elect to defer payment with this option. Payment in full is required to keep your account in good standing and secure any future term course registration.

If you are employed by a company that requires direct billing of tuition, choose this option. This usually refers to “private” employers (companies). This option should NOT be used for civil service employees (form SF-182) who should be coded as TA, or Vocational Rehabilitation students who should be coded as VR. Submit vouchers, letters of credit, or other authorization forms to thirdpartybill@webster.edu two weeks before your class begins, or at the time of registration.

If employer will not cover 100% of the tuition, the student must pay their portion at the time of registration or have the remaining portion covered by another payment option. Transcripts are not released when an unpaid balance exists.

If you are eligible for tuition benefits from the U.S. Military, Civil Service, or the Federal Government as an employee, choose this option. Typically this involves forms SF-182, 2171, 1227, etc. Submit forms to thirdpartybill@webster.edu two weeks before the term begins, or at the time of registration. Because active duty members of the Army register for classes through the GoArmyEd portal there are no TA forms required. For assistance, see this helpful checklist (requires login).

If Tuition Assistance will not cover 100% of the tuition, the student must pay their portion at the time of registration or have the remaining portion covered by another payment option.

Top-up Program — If you participate in the Top-up Program, also select 'VA' as a secondary payment option. The Top-up portion is due as a VA payment, at the beginning of the academic term, whether the Top-up Program has completed your reimbursement or not. Transcripts are not released when an unpaid balance exists.

For tuition assistance programs, service members should begin the process by contacting their education advisors or ESOs or seek approval from installation commanders.

Sponsorship documents and forms will be applied to the student account as a conditional credit. Conditional credits do not signify that a payment from the sponsoring entity was received by the University. Conditional credits are subject to change based on payments received.

The sponsoring government/military entity dictates what will and will not be paid — regardless of what has been invoiced. They have the final authority on tuition and fee-related payments, which could change the conditional credits applied to the account.

The Veteran Readiness and Employment (VR&E) program is authorized by Congress under Title 38 of the United States Code, Chapter 31. The purpose of this program is to provide services and assistance necessary to enable Veterans with service-connected disabilities to achieve maximum independence in daily living and, to the maximum extent feasible, to become employable and to obtain and maintain suitable employment.

Webster University's policy requests students to submit their COE-Certificate of Eligibility to their certifying official on or before the first date of class to avoid potential registrations. If the COE is submitted on time, this policy ensures that Webster University will not impose any penalty, including the assessment of late fees, the denial of access to classes, libraries, or other institutional facilities, or the requirement that a covered individual borrow additional funds, on any covered individual because of the individual's inability to meet his or her financial obligations to the institution due to the delayed disbursement of a payment to be provided by the Secretary under chapter 31 or 33 of this title (for up to 90 days). See the Veterans Benefit and Transition Act of 2018 for more information.

Certification questions for online and Saint Louis courses should be directed to Webster University's Registrar's Office. Questions for extended site courses should be directed to the student's extended campus.

Students who have been certified for Post 9/11 VA benefits should see their VA payments posted directly to their student accounts. Students are responsible for following up with the certifying official and the VA on unpaid amounts.

Webster University's policy requests students to submit their COE-Certificate of Eligibility to their certifying official on or before the first date of class to avoid potential registrations. If the COE is submitted on time, this policy ensures that Webster University will not impose any penalty, including the assessment of late fees, the denial of access to classes, libraries, or other institutional facilities, or the requirement that a covered individual borrow additional funds, on any covered individual because of the individual's inability to meet their financial obligations to the institution due to the delayed disbursement of a payment to be provided by the Secretary under chapter 31 or 33 of this title (for up to 90 days). See the Veterans Benefit and Transition Act of 2018 for more information.

The Yellow Ribbon program is a provision of the Post 9/11 Veterans Educational Assistance Act of 2008. This program, effective August 1, 2009 allowed Webster to voluntarily enter into an agreement with the VA to fund tuition expenses, for qualified veterans that exceed the highest public in-state undergraduate tuition rate. Webster University will be listed on the Yellow Ribbon Program website as participating in states where Webster's tuition rate (grad or undergrad) is higher than this limit.

Webster University will waive 50% of those excess charges, and the VA will pay the remaining 50% difference. Eligible students who have been certified for these benefits should see their VA wire payments and waiver amounts post direct to their student account. Webster will only offer a tuition discount to eligible veterans certified at 100%. Veterans must present a certificate of eligibility to the campus before the enrollment can be processed.

The VA option may be used by students utilizing VA Benefits such as Chapter 35 VA education benefits for survivors and dependents. With this benefit, the student is paid directly from the VA.

Certification questions for online and Saint Louis courses should be directed to Webster University's Registrar's Office. Questions for extended site courses should be directed to the student's extended campus.

If you are eligible for benefits through a Vocational Rehabilitation program, choose this option. Submit authorization forms to the Bursar Office two weeks before your class begins, or at the time of registration. If benefit will not cover 100% of the tuition, the student must pay their portion at the time of registration or have the remaining portion covered by another payment option. Transcripts are not released when an unpaid balance exists.

Employees of the University, and their spouse, dependents, or other designee can take advantage of the University's Tuition Remission Policy (requires login). The Tuition Remission Application form is available online at Tuition Remission Form. Do not print a blank copy this form for future term submissions. This form may be updated, and a current version of the form is required. Please fill out the Tuition Remission application online each semester, and submit completed form to the Bursar Office with supervisory approval. Supervisory approval is required for all applicants regardless of position. Approved Tuition Remission forms are due prior to the term beginning or at time of registration. One form may be used to apply for tuition remission for more than one term within a fall or spring semester, but a tuition remission form may not be used for more than one semester (summer, fall or spring). Incomplete forms are not accepted. Payment of non-tuition charges such as room and board is due prior to the beginning of the academic period. Student Account charges not covered by tuition remission must be paid in full before future term registration is allowed. Transcripts are not released when an unpaid balance exists.

If you have a service-connected disability that limits your ability to work or prevents you from working, Veteran Readiness and Employment (formerly called Vocational Rehabilitation and Employment) can help. This program — also known as Chapter 31 or VR&E — helps you explore employment options and address education or training needs. In some cases, your family members may also qualify for certain benefits.